Privacy Notice

This notice is for the purpose of informing customers, staff, partners and suppliers we do business with.

Personal information are details relating to a specific identifiable person including, but not limited to: name, address, e-mail address, phone numbers, date of birth, identification numbers such as social security and/or registration numbers etc., documents such as passport, drivers licence etc. and similar information.

Personal Information is collected, stored, processed and/or passed on for the sole purpose of delivering moving and relocation services.

Personal information is exclusively disclosed to third parties to perform specified and agreed services pertaining to moving and relocation as well as any additional services the client has requested.  Keller Swiss Group neither uses nor discloses any personal information for any undisclosed purpose. The only exception would be a lawful demand by authorities.

In order to perform the services agreed upon with the client, the required information will be collected from transferees or their representative agents (employer, moving or relocation agents or management companies or any other representatives) by phone, e-mail, IT applications, post etc.

Records are kept in line with tax laws and regulations in secured archives and  are disposed of securely and controlled. Access to files holding personal information is based on a need-to-know principle and physical records are controlled accordingly. Access to systems and electronic files is restricted by job role, log-in and password control. Monitoring is conducted by the IT-department.

Amongst others, Keller Swiss Group takes the following measures to protect personal privacy:

• Compliance with Swiss Data Safety and Privacy regulations which are aligned with EU GDPR;

• Internal rules and regulations in line with industry data security best practice;

• Experienced internal and external IT professionals;

• State of the art IT systems and a secure network and working environment;

• Staff who are trained in data safety, clean desk and device protection and who adhere to privacy protection and personal information handling guidelines;

• Continuous training with updates and refreshers at regular intervals to insure best practice at all times;

• Management of service providers incl. data security accountability;

• Compliance of this privacy notice throughout the entire supply chain;

• Adherence to this privacy notice by our global supplier network through managed contractual agreements.